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• I forgot my password. What do I do?
• Why can't I use ssh, kerberos FTP, X11, etc. on NCSA's machines?

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I forgot my password. What do I do?

Send email to help@ncsa.uiuc.edu, asking that the password be reset to the default. If you no longer have the sheet with the default password, send email to allocations@ncsa.uiuc.edu and ask that the password be mailed or faxed to you. (We cannot send passwords via email due to security reasons.)

Why can't I use ssh, kerberos FTP, X11, etc. on NCSA's machines?

You may have a firewall installed at your home site. See the Firewalls web page for instructions on how to configure your firewall to allow ssh and kerberos to work properly.