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NCSA's Help Desk is available 24 hours a day, seven days a week, 365 days a year:
help.ncsa.uiuc.edu
217-244-0710
help@ncsa.uiuc.edu

Consulting Services staff, members of the User Services Division are responsible for providing support to all users of NCSA products and facilities. In general, consultants answer your questions, but they may draw on the many resources of the Center, including other NCSA scientific and technical personnel and on-site engineers from hardware vendors.
Contacting us
Staff are available during the hours of 8:30 a.m. through 5 p.m. (CT), Monday through Friday.
NCSA Resources Center: Getting Started
Comprehensive information at your fingertips
Security Information
Information on encryption software kerberos and ssh to connect to NCSA systems
Grid Security
Information on getting and using an NCSA User Certificate
Staff Page
Help Information for NCSA Staff